1. Introduction
This Privacy Policy sets out how we, Wellonge, use and protect your personal data that you provide to us, or that is otherwise obtained or generated by us, in connection with your use of our messaging and posting services (the “Services”). For the purposes of this Privacy Policy, ‘we’, ‘us’ and ‘our’ refers toWellonge, and ‘you’ refers to you, the user of the Services.
1.1 Privacy Principles
Wellonge app has two fundamental principles when it comes to collecting and processing private data:
We also use your data to show you ads.
We store the data that Wellonge needs to function as a secure and feature-rich service.
1.2. Terms of Service
This Privacy Policy forms part of our Terms of Service, which describes the terms under which you use our Services and which are available at https://Wellonge.com/terms This Privacy Policy should therefore be read in conjunction with those terms.
1.3. Table of Contents
This Privacy Policy explains the following:
We process your personal data on the ground that such processing is necessary to further our legitimate interests (including: (1) providing effective and innovative Services to our users; and (2) to detect, prevent or otherwise address fraud or security issues in respect of our provision of Services), unless those interests are overridden by your interest or fundamental rights and freedoms that require protections of personal data.
2. What Personal Data We Use
2.1. Basic Account Data
Wellonge is a All-In communication and information service. You provide your mobile number or email and basic account data (which may include profile name, profile picture and cover, location, interests and about information) to create a Wellonge account.
To make it easier for your contacts and other people to reach you and recognize who you are, the screen name you choose, your profile pictures, and your username (should you choose to set one) on Wellonge are always public. It’s better to know your real name, gender, marital status, interests, hobbies, age or what you like.
We do not require your screen name to be your real name. Note that users who have you in their contacts will see you by the name they saved and not by your screen name. This way your mother can have the public name 'Johnny Depp' while appearing as 'Mom' to you and as 'Boss' to her underlings at work (or the other way around, depending on how these relationships are structured).
2.2. Your E-mail Address
When you register using email or enable 2-step-verification for your account or store documents using the Wellonge Passport feature, you can opt to set up a password recovery email. This address will only be used to send you a password recovery code if you forget it. That's right: no marketing or “we miss you” bullshit.
2.3. Your Messages.
2.3.1. server Chats
Wellonge is a server service. We store messages, photos, videos and documents from your server chats on our servers so that you can access your data from any of your devices anytime without having to rely on third-party backups. All data is stored heavily encrypted and the encryption keys in each case are stored in several other data centers in different jurisdictions. This way local engineers or physical intruders cannot get access to user data.
2.3.2. Secret Chats
Secret chats use end-to-end encryption. This means that all data is encrypted with a key that only you and the recipient know. There is no way for us or anybody else without direct access to your device to learn what content is being sent in those messages. We do not store your secret chats on our servers. We also do not keep any logs for messages in secret chats, so after a short period of time we no longer know who or when you messaged via secret chats. For the same reasons secret chats are not available in the server — you can only access those messages from the device they were sent to or from.
2.3.3. Media in Secret Chats
When you send photos, videos or files via secret chats, before being uploaded, each item is encrypted with a separate key, not known to the server. This key and the file’s location are then encrypted again, this time with the secret chat’s key — and sent to your recipient. They can then download and decipher the file. This means that the file is technically on one of Wellonge’s servers, but it looks like a piece of random indecipherable garbage to everyone except for you and the recipient. We don’t know what this random data stands for and we have no idea which particular chat it belongs to. We periodically purge this random data from our servers to save disk space.
2.3.4. Public Chats In addition to private messages
Wellonge also supports public channels and public groups. All public chats are server chats Like everything on Wellonge, the data you post in public communities is encrypted, both in storage and in transit — but everything you post in public will be accessible to everyone.
2.4. Phone Number and Contacts
We store your up-to-date contacts in order to notify you as soon as one of your contacts signs up for Wellonge and to properly display names in notifications. We only need the number and name (first and last) for this to work and store no other data about your contacts.
Our automatic algorithms can also use anonymized sets of phone numbers to calculate the approximate number of potential contacts an unregistered phone number may have on Wellonge. When you open the 'Invite friends' interface, we display the resulting statistics next to your contacts to give you an idea of who could benefit most from joining Wellonge.
You can always stop syncing contacts or delete them from our servers in Settings > Privacy & Security > Data Settings.
If you are using Android, Wellonge will ask you for permission to access your phone call logs (READ_CALL_LOG). If you grant this permission, Wellonge will be able verify your account by transmitting a phone call instead of asking you to enter a code. Wellonge uses this permission only to confirm receipt of the confirmation call by verifying the number in the call log.
2.5. Location Data
If you share a location in a chat, this location data is treated like other messages in server or secret chats respectively.
If you share your Live Location in any chat or turn on ’Make Myself Visible’ in People Nearby, Wellonge will use your data to display your location to those users with whom you are sharing it, even when the app is closed – for as long as you keep these optional features activated.
2.6. Cookies
The only cookies we use are those to operate and provide our Services on the web. We do not use cookies for profiling or advertising. The cookies we use are small text files that allow us to provide and customize our Services, and in doing so provide you with an enhanced user experience. Your browser should allow you to control these cookies, including whether or not to accept them and how to remove them. You may choose to block cookies with your web browser, however, if you do disable these cookies you will not be able to log in to Wellonge Web.
3. Keeping Your Personal Data Safe
3.1. Storing Data
If you signed up for Wellonge from the any where, your data is stored in data centers in the Tanzania. These are third-party provided data centers in which Wellonge rents a designated space. However, the servers and networks Wellonge owns that sit inside these data centers and on, which your personal data is stored. As such, we do not share your personal data with such data centers. All data is stored heavily encrypted so that local Wellonge engineers or physical intruders cannot get access.
3.2. End-to-End Encrypted Data
Your messages, media and files from secret chats, as well as the contents of your calls and the data you store in your Wellonge Passport are processed only on your device and on the device of your recipient. Before this data reaches our servers, it is encrypted with a key known only to you and the recipient. While Wellonge servers will handle this end-to-end encrypted data to deliver it to the recipient – or store it in the case of Wellonge Passport data, we have no ways of deciphering the actual information. In this case, we neither store nor process your personal data, rather we store and process random sequences of symbols that have no meaning without the keys which we don’t have.
3.3. Retention
Unless stated otherwise in this Privacy Policy, the personal data that you provide us will only be stored for as long as it is necessary for us to fulfill our obligations in respect of the provision of the Services.
4. Processing Your Personal Data
4.1. Our Services
Wellonge is a All-In communication and information service, We will process your data to deliver your server chat history, including messages, media and files, to any devices of your choosing without a need for you to use third-party backups or server storage.
4.2. Safety and Security
Wellonge supports massive posting and communities which we have to police against abuse and Terms of Service violations. Wellonge also has growing users which makes it a lucrative target for spammers. To improve the security of your account, as well as to prevent spam, abuse, and other violations of our Terms of Service, we may collect metadata such as your IP address, devices and Wellonge apps you've used, history of username changes, etc. If collected, this metadata can be kept for 12 months maximum.
4.3. Spam and Abuse
To prevent phishing, spam and other kinds of abuse and violations of Wellonge’s Terms of Service, our moderators may check messages that were reported to them by their recipients. If a spam report on a message you sent is confirmed by our moderators, your account may be limited from contacting strangers – temporarily or permanently.
4.4. Cross-Device Functionality
We may also store some aggregated metadata to create Wellonge features that work across all your devices.
4.5. Advanced features
We may use some aggregated data about how you use Wellonge to build useful features. For example, when you open the Search menu, Wellonge displays the people you are more likely to message in a box at the top of the screen. To do this, we calculate a rating that shows which people you message frequently. A similar rating is calculated for inline bots so that the app can suggest the bots you are most likely to use in the attachment menu (or when you start a new message with “@”). To turn this feature off and delete the relevant data, go to Settings > Privacy & Security > Data Settings and disable “Suggest Frequent Contacts”.
4.6. No Ads Based on User Data
Most Like other services, we might use your data for ad targeting or other commercial purposes. Wellonge stores the information it needs to function as a secure and feature-rich server service.
Wellonge offers a tool for advertisers to promote their business and profiles in public one-to-many channels, but these sponsored ads are based solely on the topic of the public channels in which they are shown. User data is mined or analyzed to display ads or sponsored business and profiles.
5. Who Your Personal Data May Be Shared With
5.1. Other Wellonge Users
Other users of our Services with whom you choose to communicate with and share certain information, who may be located outside the EAC. Note that by entering into the Terms of Service and choosing to communicate with such other users of Wellonge you are instructing us to transfer your personal data, on your behalf, to those users in accordance with this Privacy Policy. We employ all appropriate technical and organizational measures (including encryption of your personal data) to ensure a level of security for your personal data that is appropriate to the risk.