This Policy describes the information we process to support Wellonge and other products and features offered by HamiNass Media and Entertainment Limited through Wellonge product. You can find additional tools and information in the Wellonge settings.
What specific information do we collect?
To support the HamiNass media Products, we must process information about you. The type of information that we collect depends on how you use our Products. You may learn how to access and delete information that we collect by visiting the Wellonge through your app settings.
Things that you and other users do and provide.
Information and content you provide. We collect the content, communications and other information you provide when you use our Products, including when you sign up for an account, create or share content and message or communicate with others. This can include information in or about the content that you provide (e.g., metadata), such as the location of a photo or the date a file was created. It can also include what you see through features that we provide, such as our camera, so we can do things such as photo filters, GPS coordinates for location to connect you with people closer to you that you might like.
Our systems automatically process content and communications that you and others provide to analyses context and what's in them for the purposes described below. Learn more about how you can control who can see the things you share.
Networks and connections. We collect information about the people, business, accounts and hashtags that you are connected to and how you interact with them across our Product, such as people you communicate with the most that you are part of. We also collect contact information if you choose to upload, sync or import it from a device (such as an address book or call log or
SMS log history), which we use for things such as helping you and others find people you may know and for the other purposes listed below.
As described below, we collect information from and about the phones and other web-connected devices you use that integrate with our Products, we combine this information across different devices that you use. For example, we use information collected about your use of our Products on your phone to better personalize the content (including ads) or features that you see when you use our Products on another device, such as your tablet, or to measure whether you took an action in response to an ad that we showed you on your phone on a different device.
Information that we obtain from these devices includes:
Information from partners.
Our Advertisers and app developers can send us information
through Wellonge Business Tools that they use, including our social plugins (such as the Like button), Wellonge Login, our APIs and SDKs. These partners provide information about your activities off Wellonge – including information about your device, websites you visit, purchases you make, the ads you see and how you use their services – whether or not you have a Wellonge account or are logged in to Wellonge. For example, app developer could use our API to tell us what things you are interested to, or a business could tell us about a purchase you made in its shop. We also receive information about your online and offline actions and purchases from third-party data providers who have the rights to provide us with your information.
Partners receive your data when you visit or use their services or through third parties that they work with. We require each of these partners to have lawful rights to collect, use and share your data before providing any data to us.
To learn more about how we use cookies in connection with Wellonge Business Tools, review the Wellonge Cookie Policy.
How do we use this information?
We use the information that we have (subject to choices you make) as described below, and to provide and support the Wellonge Products and related services described in the Wellonge Terms of Use.
Here's how: Provide, personalize and improve our Products.
We use the information that we have to deliver our Products, including to personalise features and content (including your News Feed, Wellonge PicTalks and ads) and make suggestions for you (such as business you may be interested in or people you may want to follow) on and off our Products. To create personalised Products that are unique and relevant to you, we use your connections, preferences, interests and activities based on the data that we collect and learn from you and others (including any data with special protections that you choose to provide where you have given your explicit consent); how you use and interact with our Products; and the people, places or things that you're connected to and interested in on and off our Products. Learn more about how we use information about you to personalise your Wellonge experience, including features, content and recommendations in Wellonge Products; you can also learn more about how we choose the ads that you see.
Products, including ads, for you and others. Location-related information can be based on things such as precise device location (if you've allowed us to collect it),
IP addresses and information from your and others' use of Wellonge Products (such as check-ins or place you attend).
Promote safety, integrity and security.
We use the information that we have to verify accounts and activity, combat harmful conduct, detect and prevent spam and other bad experiences, maintain the integrity of our Products, and promote safety and security on and off Wellonge Products. For example, we use data that we have to investigate suspicious activity or breaches of our Terms or Policies, or to detect when someone needs help. To learn more, visit the Wellonge Security Help Centre.
Communicate with you.
We use the information that we have to send you marketing communications, communicate with you about our Products and let you know about our Policies and Terms. We also use your information to respond to you when you contact us.
Research and innovate for social good.
We use the information that we have (including from research partners who we collaborate with) to conduct and support research and innovation on topics of general social welfare, technological advancement, public interest, health and well-being.
How is this information shared?
Your information is shared with others in the following ways:
Sharing on Wellonge Products.
People and accounts that you share and communicate with
When you share and communicate using our Products, you choose the audience for what you share. For example, when you post on Wellonge, you select the audience for the post, such as tagging your friends, the public or a customised list of people. Similarly, when you use chat to communicate with people or businesses, those people and businesses can see the content you send. Your network can also see actions that you have taken on our Products, including engagement with ads and sponsored content. We also let other accounts see who has viewed their Wellonge PicTalks or profiles.
Public information: can be seen by anyone, on or off our Products, including if they don't have an account. This includes your Wellonge username, any information you share with a public audience, information in your public profile on Wellonge, and content you share on a Wellonge business, or any other public forum, such as Wellonge shop place. You, other people using Wellonge, and we can provide access to or send public information to anyone on or off our Products, including in other HamiNass media Products, in search results or through tools and APIs. Public information can also be seen, accessed, reshared or downloaded through third-party services such as search engines, APIs and offline media and by apps, websites and other services that integrate with our Products.
Content that others share or reshare about you.
You should consider who you choose to share with, because people who can see your activity on our Products can choose to repost it with others on and off our Products, including people and businesses outside the audience that you shared with. For example, when you share a post or send a message to specific friends or accounts, they can download, screenshot or repost that content to others across or off our Products. Also, when you comment on someone else's post or react to their content, your comment or reaction is visible to anyone who can see the other person's content, and that person can change the audience later.
People can also use our Products to create and share content about you with the audience they choose. For example, people can share a photo of you in a PicTalks or mention, tag you at a location in a post or share information about you in their posts or messages. If you are uncomfortable with what others have shared about you on our Products, you can learn how to report the content.
Information about your active status or presence on our Products.
People in your networks can see signals telling them whether you are active on our Products, including whether you are currently active on Wellonge, or when you last used our Products.
Devices and operating systems providing native versions of Wellonge (i.e. where we have not developed our own first-party apps) will have access to all information that you choose to share with them, including information that your friends share with you, so they can provide our core functionality to you.
Note: We are in the process of restricting developers' data access even further to help prevent abuse. For example, we will remove developers' access to your Wellonge data if you haven't used their app in three months, and we are changing login, so that in the next version, we will reduce the data that an app can request without app review to include only name, Wellonge username and bio, profile photo and email address. Requesting any other data will require our approval.
Product New ownership.
If the ownership or control of all or part of our Products or their assets changes, we may transfer your information to the new owner.
Sharing with third-party partners
We work with third-party partners who help us provide and improve our Products or who use Wellonge Business Tools to grow their businesses, which makes it possible to operate our companies and provide free services to people around the world. We don't sell any of your information to anyone and we never will. We also impose strict restrictions on how our partners can use and disclose the data we provide. Here are the types of third parties that we share information with: Partners who use our analytics services.
We provide aggregated statistics and insights that help people and businesses understand how people are engaging with their posts, listings, Business, videos and other content on and off the Wellonge Products. For example, Business admins and Wellonge business profiles receive information about the number of people or accounts who viewed, reacted to or commented on their posts, as well as aggregate demographic and other information that helps them understand interactions with their Page or account.
Advertisers.
We provide advertisers with reports about the kinds of people seeing their ads and how their ads are performing, but we don't share information that personally identifies you (information such as your name or email address that by itself can be used to contact you or identifies who you are) unless you give us permission. For example, we provide general demographic and interest information to advertisers (for example, that an ad was seen by a woman between the ages of 25 and 34 who lives in Madrid and likes software engineering) to help them better understand their audience. We also confirm which Wellonge ads led you to make a purchase or take an action with an advertiser.
Measurement partners.
We share information about you with companies that aggregate it to provide analytics and measurement reports to our partners.
Partners offering goods and services in our Products.
When you subscribe to receive premium content, or buy something from a seller in our Products, the content creator or seller can receive your public information and other information that you share with them, as well as the information needed to complete the transaction, including shipping and contact details.
Vendors and service providers.
We provide information and content to vendors and service providers who support our business, such as by providing technical infrastructure services, analyzing how our Products are used, providing customer service, facilitating payments or conducting surveys.
Researchers and academics.
We also provide information and content to research partners and academics to conduct research that advances scholarship and innovation that supports our business or mission and enhances discovery and innovation on topics of general social welfare, technological advancement, public interest, health and well-being.
Law enforcement or legal requests.
We share information with law enforcement or in response to legal requests in the circumstances outlined below.
Learn more about how you can control the information about you that you or others share with third-party partners in the Wellonge settings.
What is our legal basis for processing data?
We collect, use and share the data that we have in the ways described above:
How can you exercise your rights provided under the GDPR?
Under the General Data Protection Regulation, you have the right to access, rectify, port and delete your data. Learn more about these rights and find out how you can exercise your rights in the Wellonge settings. You also have the right to object to and restrict certain processing of your data. This includes:
Data retention, account deactivation and deletion
We store data until it is no longer necessary to provide our services and HamiNass Media Products or until your account is deleted – whichever comes first. This is a case-by-case determination that depends on things such as the nature of the data, why it is collected and processed, and relevant legal or operational retention needs. For example, when you search for something on Wellonge, you can access and delete that query from within your search history at any time, but the log of that search is deleted after six months. If you submit a copy of your valid photo ID for account verification purposes, we delete that copy 90 days after submission. Learn more about deletion of content that you have shared and cookie data obtained through social plugins.
When you delete your account, we delete things that you have posted, such as your photos and PicTalks updates, and you won’t be able to recover this information later. Information that others have shared about you isn't part of your account and won't be deleted. If you don't want to delete your account but want to temporarily stop using the Products, you can deactivate your account instead. To delete your account at any time, please visit the Wellonge settings.
How do we respond to legal requests or prevent harm?
We access, preserve and share your information with regulators, law enforcement or others:
Information that we receive about you (including financial transaction data related to purchases made with Wellonge) can be accessed and preserved for an extended
period when it is the subject of a legal request or obligation, governmental investigation or investigations of possible breaches of our Terms or Policies, or otherwise to prevent harm. We also retain information from accounts disabled for term breaches for at least a year to prevent repeat abuse or other term breaches.
How do we operate and transfer data as part of our global services?
We share information globally, both internally within the Wellonge Companies and externally with our partners and with those you connect and share with around the world in accordance with this Policy. Information controlled by HamiNass media and entertainment Limited will be transferred or transmitted to, or stored and processed in, the United Republic of Tanzania - Zanzibar Island or other countries outside where you live for the purposes as described in this Policy. These data transfers are necessary to provide the services set forth in the Wellonge Terms and to globally operate and provide our Products to you.
How will we notify you of changes to this Policy?
We'll notify you before we make changes to this Policy and give you the opportunity to review the revised Policy before you choose to continue using our Products.
How to contact Wellonge with questions
You can learn more about how privacy works on Wellonge If you have questions about this Policy, you can contact us as described below. We may resolve disputes that you have with us in connection with our Privacy Policies and practices through our law Department.
Contact us:
The data controller responsible for your information is HamiNass Media and Entertainment Limited, which you
can contact online or by post at through contract form:
HamiNass Media and Entertainment Limited.
Zanzibar – Tanzania.
Mwanakwekwe – Kificho Building Ground Floor.
You also have the right to lodge a complaint with Wellonge Ireland's lead supervisory authority, the Zanzibar Data Protection Commissioner.